Duty Free Conditions

When entering New Zealand you are entitled to a personal goods concession. This allows you to bring in goods free of duty obtained overseas and/or purchased duty free in New Zealand, which have a total combined value of NZ$700. If the value of your goods is over NZ$700 then they may attract Customs duty and goods and services tax (GST). Please be aware that the latest you can purchase duty free from our store before your flight departs is 12 hours.

Collection Point

The Collection Point is the pick-up point for duty and tax-free goods purchased from Morava stores that offers a tax and duty-free sales service.

The Collection Point is located alongside Aelia Duty Free in departures. This is the only pick up point for all off terminal sales through stores such as Partridges, Michael Hill and T-Galleria (DFS). The Collection Point in arrivals is located alongside Travelex, alongside the Transit area. This is the main pick up point for JR Duty Free online purchases and Havana House. Should you have a purchase at The Collection Point and your flight details have changed, please contact the retailer where you made your purchase in order to change your details so we can be sure your purchase is available when you need it to be.

Contact Details

Phone: +64 9 256 8845

Fax: +64 9 256 8819

Email: thecollectionpoint@aucklandairport.co.nz

Retailers wishing to use The Collection Point service can contact us on +64 9 255 9195.

Departure collection point On arrival collection point
The Collection Point in Departures Collection Point in Arrivals